Privacy Statement

Effective Date: 12/13/2025

Customer Information
At Artis Wheels we deeply value the confidence you place in us and understand the importance of safeguarding and managing your personal information. This privacy policy aims to clarify what information we may gather, how we utilize this information, and the options you have regarding its use and retention.

Consumer Privacy Rights
As a consumer, you have the right to know the types of personal information that Artis Wheels collects. You are also entitled to request access to the information we have gathered about you. You can make a request for disclosure of your personal information collected in the past 12 months by submitting a Verifiable Consumer Request. Artis Wheels will take reasonable measures to fulfill this request in accordance with the law.

Collecting Information
Artis Wheels collects customer information as necessary to provide our services, manage our operations, and fulfill commercial activities such as processing your orders, tracking deliveries and returns, sending newsletters, monitoring consumer preferences, and delivering promotional offers. When you purchase a product, subscribe to our newsletter, or utilize a service, we may ask for details like your name, address, phone number, email address, and credit card information. Additionally, our web server automatically collects information about your visit, including browser type, pages viewed, and time of visit, from the device you use to access Artis Wheels.

Upon submitting a verifiable consumer request, we will provide you with specific personal information we have collected about you. You may also access, update, or delete any personal information you submit to our website by submitting a verifiable consumer request via the contact information provided at the end of this privacy statement. We will respond to your request within a reasonable timeframe, not exceeding 45 days.

Consent to Receive Calls, Texts and Emails
By submitting your contact information through our website, contact forms, scheduling tools, Instagram lead forms, Facebook lead forms, or other channels, you consent to receive communications from Artis Wheels by:

• Phone call
• Text message (SMS/MMS)
• Email

These communications may include responses to your inquiry, service updates, promotions, offers, and follow-up messages.

Message frequency may vary. Message and data rates may apply. Consent is not a condition of purchase

You may opt out at any time:

• Text STOP to unsubscribe from SMS
• Text HELP for assistance
• Use the unsubscribe link in emails
• Contact us directly to request removal

Age Requirement
Our website contact forms and lead forms are intended for individuals who are 18 years of age or older. By submitting your information, you represent that you meet this age requirement

Tracking Technologies
Artis Wheels, along with our marketing partners, affiliates, analytics providers, and online customer support, employs technologies such as cookies and session recording. These technologies help us analyze trends, manage the site, assess navigation data (like clicks and scrolls), enhance user experience, and gather demographic information about our users as a whole. We may receive reports from these companies based on their use of these technologies, both individually and in aggregate.

Cookies are utilized for our shopping cart, to remember user settings (like language preferences), and for authentication. Users can manage cookies at their individual browser level. If you decline cookies, you may still access our site, but your ability to use certain features or sections may be restricted. We, and third parties with whom we collaborate, use Local Shared Objects (LSOs) like HTML5 to gather and store information. Various browsers may provide their own tools for managing HTML5 LSOs.
We also use session recording technologies to capture your interactions with our website, including mouse clicks, page scrolling, and form entries. This data is utilized for analytics and to enhance user experience on our site. By using our website, you consent to this form of data collection.

Analytics / Log Files
Similar to most websites, we automatically gather certain information and store it in log files. This data includes Internet Protocol (IP) addresses, browser type, Internet Service Provider (ISP), referring and exit pages, operating system, date and time stamps, and clickstream data. We may combine this automatically collected log information with other information we gather about you to enhance the services we provide, improve marketing, analytics, or site functionality.

Behavioral Targeting / Re-Targeting
We collaborate with a third party to display advertisements on our website or manage our advertising on external sites. Our third-party partner may utilize technologies like cookies to gather information about your activities on our site and other sites to deliver ads based on your browsing habits and interests. If you prefer not to have this information used for interest-based advertising, you can opt out by clicking here. However, please note that this will not prevent you from receiving ads; you will still see generic advertisements.

What Does Artis Wheels Do With This Information?

The information you provide may be used to process and fulfill orders, provide requested products or services, respond to customer service or sales inquiries, manage your account, and deliver communications you have requested, such as newsletters or product information. We may also use your information to confirm and track orders and, where permitted, inform you about new products, events, promotions, and special offers.

Artis Wheels does not sell your personal information to third parties. However, we may share certain personal information with trusted third parties, service providers, sales partners, or affiliated companies when reasonably necessary to respond to or follow up on a sales inquiry, provide requested services, facilitate transactions, or support our business operations.

These third parties may include customer relationship management (CRM) providers, communication and messaging platforms, payment and order-processing providers, marketing service providers, website hosting providers, analytics providers, advertising partners, and other vendors that assist us in operating our business. We expect third-party service providers that process information on our behalf to use such information only for the purposes for which it was provided and in accordance with applicable privacy and data protection requirements.

If you provide your mailing address, you may occasionally receive communications from us regarding new products, services, events, or limited-time offers. You may request to stop receiving these marketing communications at any time by contacting Artis Wheels by phone, email, or mail using the contact information provided in this Privacy Policy.

Artis Wheels may contact you by telephone regarding an order you placed, a sales inquiry you submitted, or products, information, or services you requested. Where permitted by applicable law and based on the consent or preferences you have provided, we may also contact you regarding promotions, events, sales, new product launches, or other Artis Wheels offerings that may be of interest to you.

We may share your contact information, including your telephone number, with trusted service providers, affiliated companies, or sales partners when reasonably necessary to respond to your inquiry, facilitate requested services, or communicate with you on our behalf. Artis Wheels does not sell your telephone number to third parties for their independent marketing purposes.

You may opt out of marketing communications at any time by following the unsubscribe or opt-out instructions provided in the applicable communication or by contacting Artis Wheels using the contact information provided in this Privacy Policy. Opting out of marketing communications will not prevent us from contacting you regarding transactions, orders, customer service matters, or other non-marketing communications related to your relationship with Artis Wheels.

In certain circumstances, Artis Wheels may disclose personal information when required to do so by law, regulation, legal process, court order, or lawful request from a governmental or public authority. We may also disclose information when we reasonably believe it is necessary to protect the rights, property, security, or safety of Artis Wheels, our customers, our employees, or others; investigate fraud or other unlawful activity; or enforce our agreements and policies.

If Artis Wheels is involved in a merger, acquisition, financing, reorganization, bankruptcy, sale of assets, or similar business transaction, personal information may be transferred or disclosed as part of that transaction, subject to applicable law. Where required, we will provide notice regarding material changes in ownership or the use of your personal information and any choices or rights available to you.

Service Providers
We engage third parties for credit card processing, shipping orders, gathering consumer feedback, ensuring quality, and offering Live Chat support on our site. When you make a purchase or engage in Live Chat, we will share your personal information as necessary for these third parties to provide their services. These third parties are prohibited from using your personally identifiable information for any other purpose.

Email

Artis Wheels may use your email address for legitimate business purposes, including confirming and processing orders, responding to customer service or sales inquiries, providing requested information or services, sending newsletters, and communicating about products, promotions, events, or other updates where permitted by applicable law.

We do not sell your email address to third parties. However, we may share your email address with trusted service providers, affiliated companies, sales partners, or other third parties when reasonably necessary to process an order, respond to or follow up on a sales inquiry, provide requested services, manage customer communications, or support our business operations. These parties may include customer relationship management (CRM) providers, email and communication platforms, marketing service providers, and other vendors that perform services on our behalf.

You may opt out of receiving promotional or marketing emails at any time by using the unsubscribe instructions included in the communication or by contacting Artis Wheels by email, phone, or mail. Even if you opt out of marketing communications, you may still receive transactional or service-related emails concerning current or outstanding orders, customer service requests, account matters, or other communications necessary to fulfill your requests or maintain our business relationship.

The Artis Wheels website may contain links to third-party websites, including websites operated by vendors, service providers, business partners, or other organizations that are not controlled by Artis Wheels. We are not responsible for the privacy practices, security, content, or policies of these external websites. We encourage you to review the privacy policies and terms of any third-party website you visit, as their practices may differ from ours.

Data Retention
We will retain your information as long as your account is active or as needed to provide you services. If you wish to cancel your account or request that we cease using your information for service provision, please contact us at [email protected]. We will keep your information as necessary to meet our legal obligations, resolve disputes, and enforce our agreements.

Our Security Practices
Transactions conducted through Artis Wheels’ website are secured via protected server connections, which include the transfer and receipt of your personal information. Our physical location is safeguarded against loss, theft, or misuse of information through appropriate security measures. Furthermore, when sensitive information is transmitted, Artis Wheels employs SSL Encryption to secure your credit card details.

We follow generally accepted standards to protect the personal information submitted to us

Contact Information
artisforged.com
Customer Service Dept.
850 E Parkridge Ave. Suite 117
Corona CA 92879

Email: [email protected]